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Refund Policy Our store has a clear and fair refund policy. If you're unsatisfied with your purchase, you can request a refund within 14 days. The item must be in its original condition with all tags and packaging intact. Once we receive the item, we'll process the refund. Please note that return shipping costs are the buyer's responsibility, unless the item is defective or there was a shipping error. Our customer service team is available to assist with any questions or concerns about our refund policy.